Frequently Asked Questions

As of now, the renewal fee for all types of licenses through TDLR is set at $50.

We accept all major credit cards including Visa, MasterCard, American Express, Discover, Diners' Club, JCB, and Signature Debit Cards.

If you are trying to use a debit card that does not have a credit funtion, then it most likely won't work as we don't have a way for you to input your pin number. If you've been able to use your debit card online in the past, that means its most likely whats called a signature debit card, which will work on our website. 

No. The course is timed, but its self paced. Meaning you can come and go after each section. We make each section just a few minutes to maintain maximum flexibility. 

No. The course is timed, but its self paced. Meaning you can come and go after each section. We make each section just a few minutes to maintain maximum flexibility. 

No. The continuing educational courses do not require you to take any quizes or exams. 

Yes. We give you a modern audio, podcast like player, so that you can listen to the course on the go. You can also read through the course if thats your thing. 

You can access your course by clicking on the "My Courses" link in the top right. If you do not see the my courses link in your menu, make sure you are logged into your account first. 

When the timer has run out, click the "Next" button below the video and materials to continue to the next section and save your progress. 

The timer is the required amount of time you must spend on a section learning the material. Once the timer has run out and you have completed the video you can proceed to the next section by clicking the "Next" button. 

One the required time for you to learn a section has run out, you can click the "Next" button below the video and transcript to proceeed to the next section. 

Warning: Be sure to finish a section in progress before leaving. Unless you are at the begining of the section. Leaving a section in the middle will cause you to loose your progress. 

Once done with the current section and you've proceeded to a safe spot, simply click the unit you would like to visit in the Course Navigation. Note that you can only go to previous or current units. You can not skip ahead to a unit. 

Desktop: Simply click the section you want to go back to from the left hand "course navigation"

Tip: Don't leave a section in progress as you will loose your progress. Wait until you finish it, then click the next button. Then go to the previous section. 

Mobile: Click "Course Navigation" below the logo at the top. This will open a course navigation menu. Click the previous section you wish to visit. 

Simply click the "play" button and it will load and play the audio version within a second or two. 

Yes, we are licensed by TDLR (Texas Department of Licensing and Regulation).

TDLR 4 Hour Course Number: 29317

TDLR 1 Hour Course Number: 29495

TDLR License Number: 2385

Please follow this link: Renew Your License

Licensees must fulfill a requirement of one hour focused on sanitation and three hours on topics related to cosmetology for license renewal. Additionally, every department-approved continuing education course must incorporate a segment on human trafficking, covering the common activities associated with it, recognizing potential victims, and providing guidance on assisting victims, including reporting procedures.

Yes. You will be able to immediately download and print your certificate of completion. 

Yes. Our course works perfectly on all modern devices. Phones, Tablets, and Computers. As long as the device has a web browser, our course will work. So even smartTV's will work. 

Click on the "login" button in the top menu. If you do not see a login button and instead see an "Account" button, that means you are already logged in. 

Desktop:

1. Click "My Courses" in the top menu

Mobile:

1. Click on the Menu button (the three lines directly right of the logo in the top right).
2. Click "My Courses" 

You can simply click here. Then fill in your email address. This will send a link to your email address for you to reset your password. 

If it says "No account found" please reach out to us at [email protected] with the following information. 

• The email address you think you registered with. 
• Your full name.
• Your correct email address you wish to have associated with your account. 

Simply send us an email to [email protected] and with the following and we will be happy to get this updated for you. 

• Your Email Adress so we can locate your account.
• Your full correctly spelled name.
• The reason for the name change. We do not accept name changes unless its a legit reason.
  • Misspellings
  • Married Names
• Any other account info you might need updated. 

Please note that if you are requesting a name change after your certificate has been submitted to TDLR, you might incur a $5 charge. This is if TDLR decides to charge the standard $5 fee for changes. We simply pass the fee along to you. We do not cover the fee as we send in whatever name you put in when you signup. So please be diligent and make sure you input all your information correctly. 

Simply send us an email to [email protected] and with the following and we will be happy to get this updated for you. 

• Your current Email Adress on file so we can locate your account.
• Your full name.
• You updated email address you wish to use. 
• Any other account info you might need updated. 

Desktop:

1. Click on "My Courses" in the top right of the menu.
2. Click "View Certificate."
3. Click "Download Certificate."

Mobile:

1. Click on the Menu button (the three lines directly right of the logo in the top right).
2. Click "My Courses" 
3. Click "View Certificate"
4. Click "Download Certificate"

If you need to contact the Texas Advisory Board / TDLR you can use the information below

Texas Department of Licensing and Regulation
Cosmetology
PO Box 12157
Austin, TX 78711

Phone: (800) 803-9202
Phone: (512) 463-6599
Fax: (512) 463-9468